There is no sales tax on any item we sell unless the item is being shipped in the State of New York or New Jersey. If your order is being shipped to a location in New York, a sales tax of 8.75% will be added to your order. If your order is being shipped to a location in New Jersey, a sales tax of 7% will be added to your order.
We update our website on a daily basis to keep our stock up to date with what is currently available. Unfortunately, during times of high demand, we can run out of certain items. If for any reason we do not have the item that you ordered when our site said it was in stock, we will immediately contact you to let you know. It is rare, but unfortunately it does happen.
Back Orders: If for any reason we do not have one of our regular stock items on hand, we would be happy to backorder the item for you. Special orders will be placed directly with the manufacturer in Limoges and takes approximately 4 - 12 weeks. If you choose to backorder a piece, you will not be charged until it arrives in our offices in New Jersey and is shipped out to you.
Corporate or Special Orders: Need a large quantity of a piece for a special event? Want to make your own Limoges box to give out as an extra special gift? Planning a corporate getaway and want to thank your employees for their hard work? We would be happy to accommodate! From 10 to 100,000 pieces, we can personalize pieces, add custom logos, or even create entirely new pieces to make that event extra special. Please call us at (973) 515-0824 for details and price quotes.
You may email us at firstname.lastname@example.org at any time with questions about your order. Our customer service representatives are available Monday - Friday 9:00 am to 5:00 pm Eastern Standard Time and respond to email during those hours. They can also be reached by phone at (973) 515-0824.